Zoho-Based Complete Retail Solution

An end-to-end retail operating system built on Zoho Commerce, Inventory, Books, CRM, Automation, and Analytics β€” fully integrated, scalable, and business-ready.

Core Zoho Retail Stack

Each application owns a responsibility β€” together they form one continuous retail engine from storefront to finance, CRM, marketing, and analytics.

Zoho Commerce

Online store, catalog, cart, checkout, coupons

Zoho Inventory

SKUs, warehouses, fulfillment, purchase orders

Zoho Books

Invoices, GST, payments, refunds, accounting

Zoho CRM

Customer 360, segments, sales workflows

Marketing Automation

Journeys, targeting, retention campaigns

Zoho Desk

Returns, complaints, SLA tracking

Zoho Analytics

Dashboards, KPIs, leadership visibility

Zoho Flow

Integrations, automation glue

One Order.One Continuous Flow.

From storefront to finance, CRM, marketing, and analytics β€” every Zoho application participates in a single, uninterrupted retail lifecycle.

1

Zoho Commerce

Order placed, payment captured, customer updated

2

Zoho Inventory

Sales order, stock deduction, fulfillment

3

Zoho Books

Invoice, GST accounting, reconciliation

4

Zoho CRM

Unified customer profile & segmentation

5

Marketing Automation

Welcome, cross-sell, win-back journeys

6

Zoho Desk

Support tickets, returns, refunds

7

Zoho Analytics

Sales, inventory, customer & ROI dashboards

Implementation Roadmap

Step-by-Step Implementation Plan

A clean, phased rollout designed for clarity, speed, and enterprise-grade scalability.

01

Foundation

Product catalog & SKU structure

Warehouses & locations

GST & payment setup

02

Core Integrations

Commerce ↔ Inventory

Inventory ↔ Books

Commerce ↔ CRM

03

Automations

Order workflows

Low-stock alerts

Customer segmentation

04

Growth & Intelligence

Marketing journeys

Analytics dashboards

Scalability by Design

Built to Scale Without Overbuilding

Start lean with core apps. Expand into automation, marketing, and analytics as the business grows β€” without re-platforming.

Works for small and large retailers

Supports physical + online stores

Modular, not monolithic

No vendor lock-in

Ready to Build a Smarter Retail Engine?

Let’s design, implement, and scale your Zoho-powered retail ecosystem the right way.