Zoho-Based Complete Retail Solution
An end-to-end retail operating system built on Zoho Commerce, Inventory, Books, CRM, Automation, and Analytics — fully integrated, scalable, and business-ready.
Core Zoho Retail Stack
Each application owns a responsibility — together they form one continuous retail engine from storefront to finance, CRM, marketing, and analytics.
Zoho Commerce
Online store, catalog, cart, checkout, coupons
Zoho Inventory
SKUs, warehouses, fulfillment, purchase orders
Zoho Books
Invoices, GST, payments, refunds, accounting
Zoho CRM
Customer 360, segments, sales workflows
Marketing Automation
Journeys, targeting, retention campaigns
Zoho Desk
Returns, complaints, SLA tracking
Zoho Analytics
Dashboards, KPIs, leadership visibility
Zoho Flow
Integrations, automation glue
One Order.One Continuous Flow.
From storefront to finance, CRM, marketing, and analytics — every Zoho application participates in a single, uninterrupted retail lifecycle.
Zoho Commerce
Order placed, payment captured, customer updated
Zoho Inventory
Sales order, stock deduction, fulfillment
Zoho Books
Invoice, GST accounting, reconciliation
Zoho CRM
Unified customer profile & segmentation
Marketing Automation
Welcome, cross-sell, win-back journeys
Zoho Desk
Support tickets, returns, refunds
Zoho Analytics
Sales, inventory, customer & ROI dashboards
Step-by-Step Implementation Plan
A clean, phased rollout designed for clarity, speed, and enterprise-grade scalability.
Foundation
Product catalog & SKU structure
Warehouses & locations
GST & payment setup
Core Integrations
Commerce ↔ Inventory
Inventory ↔ Books
Commerce ↔ CRM
Automations
Order workflows
Low-stock alerts
Customer segmentation
Growth & Intelligence
Marketing journeys
Analytics dashboards
Built to Scale Without Overbuilding
Start lean with core apps. Expand into automation, marketing, and analytics as the business grows — without re-platforming.
Works for small and large retailers
Supports physical + online stores
Modular, not monolithic
No vendor lock-in
Ready to Build a Smarter Retail Engine?
Let’s design, implement, and scale your Zoho-powered retail ecosystem the right way.